Terms of service
Last updated: October 30, 2026
These Terms of Service govern your use of the Strydon website and purchases made through it. By using the site or placing an order, you agree to these Terms and the policies linked here. Please contact us if you have a question before ordering.
1. Online Store Terms
You must be legally able to make a purchase in your jurisdiction. You are responsible for using the site lawfully and for providing accurate information when ordering.
2. General Conditions
We may decline an order or limit quantities when necessary to address errors, suspected fraud, availability, or other legitimate operational concerns. We will notify you if we cancel an order and refund any payment collected for the cancelled items.
3. Information on This Site
We work to keep product descriptions, specifications, images, and other information accurate. Colors may vary by display. If information appears incorrect, contact us before purchase. Product manuals and safety instructions are part of the information you should review before use.
4. Prices and Service Changes
Prices and product availability may change without advance notice. The price shown at checkout when an order is submitted is the price applicable to that order, subject to correction of an obvious error and any applicable tax.
5. Products and Use
Our electric dirt bikes are intended for off-road use. Follow the product manual, use appropriate protective equipment, supervise younger riders as appropriate, and follow the laws and rules that apply where you ride. Product performance, including range, varies with terrain, rider weight, temperature, and use.
6. Billing and Account Information
Please provide current, complete billing, payment, and delivery information. You are responsible for keeping your contact information up to date so we can reach you about your order.
7. Third-Party Services
Our store uses Shopify and may offer payment, shipping, or other services provided by third parties. Their services may be subject to their own terms and privacy practices.
8. Third-Party Links
Links to third-party websites are provided for convenience. We do not control their content or practices; review their terms before using them.
9. Feedback and Submissions
If you send us feedback or suggestions, you confirm that you have the right to share them. We may use that feedback to improve our products and services without an obligation to compensate you. Do not submit unlawful, misleading, or infringing material.
10. Personal Information
Our collection and use of personal information are described in our Privacy Policy.
11. Errors and Omissions
If a listing or checkout contains an error in a price, description, promotion, shipping charge, or availability, we may correct it. If an error affects an order you placed, we will contact you about the correction or cancellation and any refund due.
12. Prohibited Uses
Do not use the site for unlawful activity, fraud, infringement, harassment, distribution of malicious code, interference with security, or automated activity that disrupts the store.
13. Warranties and Liability
Nothing in these Terms excludes rights that cannot be excluded under applicable law. To the extent permitted by law, we are not responsible for losses caused by misuse of a product, failure to follow instructions, or events outside our reasonable control. Product warranty terms, if provided with a product, apply according to their own terms.
14. Responsibility for Your Conduct
You are responsible for your use of the site and products in compliance with these Terms and applicable law.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
16. Termination
We may suspend access to the site for misuse or a violation of these Terms. Obligations arising from orders already placed and rights that survive by their nature are unaffected.
17. Entire Agreement
These Terms, together with the policies linked from the site and any applicable product warranty, form the agreement for use of the store. They do not limit mandatory consumer rights.
18. Applicable Law
These Terms are subject to applicable law. Nothing here limits rights or remedies that cannot be waived under the law that applies to you.
19. Changes to These Terms
We may update these Terms by posting a revised version on this page with a new update date. Changes apply prospectively unless applicable law requires otherwise.
20. Contact Information
Questions about these Terms can be sent to Support@strydonbikes.com. Mailing address: 5900 Balcones Dr, STE 100, Austin, TX 78731, USA.